Terms and conditions

Enjoy riding your horse with Confidence Trust and Partnership

Clinic Booking Terms & Conditions

Bookings Registrations are accepted by Dromgool Horsemanship Limited (the Operator) only upon payment of the Clinic deposit (which is non-refundable) and receipt of the Booking/Registration Form and Terms and Conditions signed by the participant. Payment in full is required by no later than 8 weeks before the commencement of the Clinic. Until your clinic is paid in full, it is booked but not confirmed. Dromgool Horsemanship reserves the right to continue to market unconfirmed bookings and accept alternative customers for your booking should the balance not be paid on time.

Cancellations The Clinic deposit is payable upon booking, and is non-refundable.

Registration is valid for any Clinic within 12 months of the date of registration.

An invoice will be sent to participants upon registration. Invoices must be paid no later than 8 weeks prior to commencement of the Clinic. At this point you are liable in full for the Clinic fee and any associated costs – for example, but not limited to, Arena fees.

Clinic deposits may be transferred to a different Clinic once only PRIOR to the due date on your invoice – any transfers will incur a $50.00 transfer and administration fee. Your Clinic deposit is not able to be used for Auditing/Spectating or purchasing merchandise.

No transfer, refund or reduction in the fee will be provided in the event of cancellation after the invoice becomes due for payment – you may find someone to take your place and have them reimburse you directly for your Clinic fees or you may choose to gift it to them – this is subject to Dromgool Horsemanship deeming them to be a fit and proper person to attend the Clinic.

In the event of a cancellation or rescheduling of an Event or Clinic, Dromgool Horsemanship shall not be required to issue a refund provided that you are given the right to transfer to another Event or Clinic.

No refunds will be given, for whatever reason, after a Clinic has commenced. You will be charged penalty interest of 19% plus collection costs on any debt that is referred to a debt collection agency.

Health and Safety Under the Health and Safety at Work Act 2015, the Operator and all participants have a duty to ensure, so far as reasonably practicable, the health and safety of all persons participating in our Clinics.

All participants need to be aware of the inherent risks that are associated with horse-riding generally and with trekking on horseback. The Health and Safety at Work Act 2015 requires all participants to co-operate in order to minimise these risks.

In particular, all participants must:

  • Ensure that they have an understanding of the risks and hazards associated with horse-riding activities
  • Be riding fit and ensure that their horse is fit and sound
  • Take reasonable care of their own health and safety, and ensure that their saddlery and safety equipment is in good condition and suitable for trekking and schooling
  • Wear helmets at all times when mounted
  • Follow basic safety procedures when handling and riding horses
  • Take reasonable care that their acts or omissions do not adversely affect the health and safety of others
  • Behave sensibly and politely, considering the needs and safety of others at all times
  • Comply, as far as they are reasonably able, with any reasonable instructions given by the Operator
  • Co-operate with the policies and procedures which have been put in place to ensure the safety of participants

We have years of experience successfully and safely operating our Clinics in accordance with recognised best practice. It is essential that participants comply with all reasonable instructions given to them by the Operator, and co-operate with policies and procedures which have been put in place to ensure the safety of participants.

Reporting of incidents and risks Any incidents, hazards or risks must be reported immediately to the Operator so that these can be recorded and considered, and appropriate action can be taken in response.

Exclusion of participants The Operator reserves the right to exclude any participant from all or part of the Clinic at any stage if it appears to the Operator that the participant’s health or conduct is likely to pose a risk to themselves, their horse, the Operator, or to other participants. The Operator may also remove a participant from the Clinic with no refund if they have failed to declare a relevant health issue.

The Operator reserves the right to determine that a person is not fit or proper to attend the Clinic and refuse entry (or request that the participant leave the Clinic) at any time before and during the Clinic.

Alteration of itinerary The Operator reserves the right to alter the itinerary of the Clinic at any time and at its sole discretion, for example due to weather conditions or other factors which may pose a risk to the health and safety of participants. This also includes changing dates if Clinic numbers make the Clinic they registered into unviable.

Insurance By signing these Terms and Conditions, participants acknowledge and confirm that:

  • They will not seek to rely on any insurance policy that the Operator may hold in the event of personal injury or death, damage to property, or any other losses howsoever incurred during the Clinic.
  • They are advised to ensure that they have adequate insurance cover in place in respect of personal injury or death, medical expenses, damage to property, and any other loss or damage that may be suffered during the Clinic.
  • They participate in the Clinic at their own risk, and they will not seek to hold the Operator (or its employees, officers or agents) liable for any personal injury, or loss or damage to property, that they may suffer during the course of the Clinic.

Force Majeure
Dromgool Horsemanship Limited shall not be liable to the Customer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the Merchandise, Clinic or Event or failure
to perform any term in this contract where such delay or failure is caused directly or indirectly by an act of weather situation, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond Dromgool Horsemanship Limited control.

Video and Photography The taking of video and photographs of our Clinic is not permitted without prior consent from Dromgool
Horsemanship.
Dromgool Horsemanship retains the right to video and photograph and use the footage/imagery in their
advertising, marketing, online courses and tutorials.

Consent to Booking Conditions By signing these Terms and Conditions, participants confirm that:

  • They agree to all of the above terms and conditions
  • They will comply with the Operators reasonable health and safety policies and procedures as communicated to them prior to and/or during the Clinic
  • They give permission to receive medical assistance in the event of an emergency

Indemnity Every adult included in the Booking/Registration must sign a copy of these Terms and Conditions. A parent or legal guardian must sign on behalf of any participant 18 years of age or under.

In the event that the Terms and Conditions are signed on behalf of another person (“the named person”), the person signing confirms that he/she has full authority to sign on behalf of the named person, and that the named person understands and accepts these Terms and Conditions.

The person signing hereby agrees to indemnify the Operator, its officers, employees or agents against:

  • Any claim that may be brought by the named person arising out of the Clinic
  • Any claim that may be brought by the person signing arising out of the Clinic
  • Any legal costs or other expenses associated with responding to or defending any claim or demand for compensation made by the named person or person signing these Terms and Conditions

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